Returns & Exchanges
At Mystery Knife Box, we want you to be completely satisfied with your mystery curation. If your items don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a pre-paid shipping label.
Pack the Mystery
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, pristine condition.
Ship It Back
Affix the return label to your package and drop it off at any authorized carrier location within 7 business days of initiating the request.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing